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COMMONLY ASKED QUESTIONS
WHAT IS DELTA 8 THC?
Delta-8-Tetrahydrocannabinol (Delta-8-THC, Δ8-THC) is a psychoactive cannabinoid found in the cannabis plant.[1][2] It is an isomer of Delta-9-Tetrahydrocannabinol (Delta-9-THC, Δ9-THC), the compound commonly known as THC. Due to some of this information making certain health claims about the effects of Delta-8 THC we cannot go into much more detail. If you are interested in learning more please see: https://en.wikipedia.org/wiki/Delta-8-Tetrahydrocannabinol
ARE YOUR PRODUCTS LAB TESTED?
Our distillate is full panel lab tested for safety and compliance. The lab results can be found under our lab results section.
I WOULD LIKE A REFUND, HOW DO I START THE REFUND PROCESS?
Please see our return and refund policy here for more information. We have a strict no refund policy. We only accept returns on unopened packages. If the package has been opened we cannot accept a return as stated in our refund policy. For all unopened packages that you wish to return please send us an email at sales@lunalabz.com and we will be happy to help.
CAN I CHANGE OR CANCEL MY ORDER?
We cannot change orders beyond refunding certain items if the order has been placed without canceling the order. For all orders that would like to add something additional, please place another order or email support at sales@lunalabz.com to cancel your current order. For all cancellation requests, please email support at sales@lunalabz.com BEFORE your order is shipped. If your order has already been shipped but you attempt to cancel the order you will be required to send the incoming package back to us to receive a refund.